Privacy Policy
nasergivechi.com is the independent creative practice of Mostafa Nasergivechi (ABN 26 203 028 628), Melbourne, Victoria, Australia. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through this site, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.
Personal Information We Collect
When we use the term 'personal information', we refer to information that identifies or can reasonably be linked to you. We may collect or process the following categories, depending on how you interact with the site:
Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including payment card details, transaction details, and payment confirmation. Payment details are handled directly by Shopify and are never stored on this site.
Account information including username, password, security questions, preferences, and settings.
Transaction information including items you view, add to cart, purchase, return, or cancel, and your past transactions.
Communications including information you include in messages you send us, such as customer support enquiries.
Device information including device type, browser, network connection, IP address, and unique identifiers.
Usage information including how and when you interact with or navigate the site.
Personal Information Sources
We may collect personal information from the following sources:
Directly from you, including when you make a purchase, sign up to the newsletter, contact us, or otherwise provide information.
Automatically through the site, from your device when you visit or use the site, including through cookies and similar technologies.
From our service providers, when they collect or process personal information on our behalf.
From partners or other third parties, in limited circumstances as described in this policy.
How We Use Your Personal Information
We use personal information for the following purposes:
Provide, tailor, and improve the services. We use your personal information to process payments, fulfil orders, manage your account, arrange shipping, handle returns, and create a tailored shopping experience.
Security and fraud prevention. We use your personal information to authenticate accounts, detect fraudulent or malicious activity, and secure the site.
Communicating with you. We use your personal information to respond to enquiries, provide customer support, and send order notifications.
Marketing and advertising. We send marketing emails only to customers who have explicitly opted in. You can opt out at any time.
Legal reasons. We use your personal information to comply with applicable law, respond to valid legal process, and enforce our terms and policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
With Shopify and third-party service providers who perform services on our behalf, including payment processing, data analytics, cloud storage, fulfilment, and shipping.
With business and marketing partners for advertising purposes, in accordance with their own privacy policies.
When you direct or consent to disclosure, for example to ship products or through social media integrations.
In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations, or to enforce our terms.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of this store in order to provide and improve the Services for you.
Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside.
Shopify may also use data from your interactions with this store, combined with data from other merchants and Shopify, to provide enhanced platform features. In these circumstances, Shopify is independently responsible for the processing of your personal information for those purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy at shopify.com/legal/privacy or exercise your rights at privacy.shopify.com/en.
Email Marketing
We will only send you marketing emails if you have explicitly opted in at the time of purchase or sign-up. We use Kit (formerly ConvertKit) to manage our newsletter list. You can unsubscribe at any time using the link in any email. If you opt out of marketing emails, we may still send you non-promotional emails related to your account or orders.
Analytics and Cookies
This site uses Google Analytics to understand how visitors interact with the site. This data is aggregated and anonymised. No personally identifiable information is collected through analytics. Google Analytics uses cookies, which you can opt out of through your browser settings or a browser extension.
Third-Party Links
This site may contain links to third-party websites or platforms. We are not responsible for the privacy or security practices of those sites. If you follow a link to a site not affiliated with or controlled by us, please review their privacy policy before providing any personal information.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us at shop@nasergivechi.com to request that it be deleted. We do not knowingly sell or share personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable. We take reasonable precautions to protect your personal information, and Shopify provides PCI-compliant payment infrastructure. We recommend that you do not use unsecured channels to communicate sensitive information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights in relation to your personal information. These rights are not absolute and may apply only in certain circumstances.
Right to Access. You may have a right to request access to personal information that we hold about you.
Right to Delete. You may have a right to request that we delete personal information we maintain about you.
Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Managing Communication Preferences. You may opt out of receiving marketing emails at any time by using the unsubscribe option displayed in our emails to you.
To exercise any of these rights, contact us at shop@nasergivechi.com. We may need to verify your identity before processing your request. We will not discriminate against you for exercising any of these rights. For rights related to data processed by Shopify, visit privacy.shopify.com/en.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to lodge your complaint with your local data protection authority.
International Transfers
Please note that we may transfer, store, and process your personal information outside the country you live in. Our third-party providers including Shopify, Kit, and Google may store data internationally. These providers comply with applicable data protection regulations.
If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognised transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website and update the 'Last updated' date.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at:
Trade name: Mostafa Nasergivechi
ABN: 26 203 028 628
Email: shop@nasergivechi.com
Website: nasergivechi.com
Melbourne, Victoria, Australia